Terms & Conditions
Please read these terms carefully before using the ACS website and our appointment assistance services.
Last updated: September 2026
1. Acceptance of Terms
By accessing or using the ACS website, you agree to be bound by these Terms & Conditions and our Privacy Policy.
If you do not agree with these terms, please do not use the website or submit requests through our services.
2. About ACS
Akhil Consultancy Services (ACS) provides a platform and assistance service that helps users find doctors working in their local area and request or book appointments.
ACS is not a substitute for professional medical advice, diagnosis, or treatment.
3. Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.
- Provide accurate information when submitting forms.
- Do not impersonate another person or organisation.
- Do not submit misleading, fraudulent, or abusive requests.
- Do not attempt to gain unauthorized access to the website.
- Do not use the website for unlawful or harmful activities.
4. Doctor and Healthcare Information
Information about doctors, clinics, hospitals, specialities, locations, availability, and appointments may be provided through ACS for informational and appointment-assistance purposes.
Users should independently confirm the availability, qualifications, fees, timings, location, and other relevant details with the healthcare provider before attending an appointment.
5. Appointment Requests
Submitting an appointment request through ACS does not necessarily guarantee that an appointment will be available or confirmed.
Appointment availability may depend on the doctor, clinic, hospital, location, schedule, or other circumstances outside the control of ACS.
Where applicable, users may be contacted to confirm or coordinate an appointment request.
6. Medical Disclaimer
ACS does not provide medical diagnosis, medical treatment, prescriptions, or emergency medical services through this website.
Information available through the website should not be considered medical advice. For medical concerns, users should consult an appropriately qualified healthcare professional.
In an emergency, contact the appropriate emergency service or seek immediate medical attention.
7. Information Provided by Users
You are responsible for ensuring that the information you provide through ACS forms or communications is accurate and complete to the best of your knowledge.
Please do not submit unnecessary sensitive personal or medical information through general enquiry forms.
8. Third-Party Services and Providers
ACS may facilitate communication or appointment requests involving independent doctors, clinics, hospitals, or other healthcare providers.
These providers may have their own terms, policies, fees, cancellation rules, and service conditions. Users should review those terms where applicable.
9. Fees and Payments
Any consultation, appointment, service, or other charges applicable to a healthcare provider should be confirmed directly with the relevant provider unless ACS expressly communicates otherwise.
ACS does not guarantee that services provided by third-party healthcare providers will be free of charge.
10. Cancellation and Changes
Appointment cancellation, rescheduling, refund, and no-show policies may vary between healthcare providers.
Users should contact the relevant provider or ACS as soon as possible if they need assistance with an appointment.
11. Intellectual Property
Unless otherwise stated, the content, branding, design, graphics, text, and other materials appearing on the ACS website are intended for use in connection with the website and may not be copied, reproduced, modified, or distributed without appropriate permission.
12. Website Availability
We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.
Website features may be changed, suspended, or discontinued when reasonably necessary.
13. Limitation of Responsibility
ACS acts as an assistance and information platform for connecting users with healthcare providers. Healthcare providers are independent parties responsible for their own professional services.
To the extent permitted by applicable law, ACS is not responsible for the medical decisions, treatment, conduct, availability, fees, or services of independent healthcare providers.
14. Changes to These Terms
ACS may update these Terms & Conditions from time to time. Updated terms will be published on this page along with a revised "Last updated" date.
Continued use of the website after an update may constitute acceptance of the revised terms, subject to applicable law.
15. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India, subject to the jurisdiction and requirements applicable to ACS and its users.
16. Contact Us
If you have questions about these Terms & Conditions or need assistance regarding an ACS service, please contact us.