1. Introduction
Akhil Consultancy Services (ACS), Your Health Advisor, operates this website to help people find doctors working in their local area and request or book appointments with available doctors.
This Privacy Policy explains what information we may collect, how we may use it, and the choices available to you when you use our website or contact us.
2. Information We Collect
Depending on how you use our website, we may collect information that you voluntarily provide, including:
- Your name
- Phone number
- Email address
- Preferred appointment date or time
- Doctor or speciality preferences
- Messages or enquiries submitted through our forms
- Information provided when requesting partnership services
3. How We Use Your Information
Information submitted through our website may be used to:
- Respond to your enquiries
- Assist you in finding suitable doctors or healthcare services
- Help process appointment requests
- Communicate with you about your request
- Provide customer support
- Improve our website and services
- Maintain website security and prevent misuse
4. Healthcare Information
Please avoid submitting unnecessary sensitive medical information through general website forms. ACS primarily helps users discover local doctors and facilitate appointment requests.
Any healthcare or medical information you choose to provide should be limited to what is reasonably necessary for the specific enquiry or appointment request.
5. Sharing of Information
We may share information when reasonably necessary to respond to your request, including with relevant doctors, clinics, hospitals, or healthcare service providers involved in facilitating your enquiry or appointment.
We may also disclose information where required by applicable law, legal process, or to protect the security and rights of ACS, our users, or others.
6. Cookies and Website Technologies
Our website may use cookies or similar technologies to support website functionality, understand website usage, improve user experience, and maintain security.
You can control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Data Security
We take reasonable measures to protect information submitted through our website from unauthorized access, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, to provide requested services, resolve enquiries, maintain business records, or comply with applicable legal obligations.
9. Third-Party Services
Our website or services may use third-party technologies or services for hosting, analytics, communication, security, appointment support, or other website functions.
Such third parties may process information according to their own privacy policies and applicable terms.
10. Children's Privacy
Our website is not intended to knowingly collect personal information directly from children without appropriate involvement of a parent, guardian, or other authorized adult.
11. Your Choices and Rights
Depending on applicable law, you may have rights regarding access to, correction of, deletion of, or restrictions on the use of your personal information.
You may contact ACS regarding questions or requests concerning information you have submitted through our website.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements, or privacy practices.
Any updated version will be published on this page with a revised "Last updated" date.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact ACS.